We invest time and money to prepare every order that is placed on our site even before the order ships. Our business is not set up to change orders easily and need our customers to be sure of their order before placing it via the web site. If you place an order and want to change it, the only option is to cancel the order.
Cancellation Fees & Terms:
- Firearm Orders: $45.00 cancellation fee.
- Accessory Orders: 10% cancellation fee (not inclusive of Layaway orders).
- Shipped Orders: If an order has already shipped, you are responsible for return shipping and a 20% restocking fee.
This is due to the time it takes to process a refund and the fees associated with credit card processing that they do not refund to us on your cancelled order. We immediately start to process the paperwork for orders so we cannot guarantee that the order will be able to be stopped before shipping out.
ANY order cancellations must be submitted via email to: sales@atlanticfirearms.com. There are no phone cancellations.
Required Details: Please include your order number, name, and reason for the cancellation. In the Subject title, please mention "Cancellation". We will do our best to accommodate your request, but there is NO guarantee of this since we are shipping hundreds of orders per day from multiple warehouses.
Refund Processing: Refunds on canceled orders are processed at the end of our business week every Sunday. If you cancel on a Monday, you will not see the refund processed until the following Sunday. You will receive an email refund confirmation once processed. Please note, after the refund is processed, the banks may take 1-4 business days to transfer funds.
Orders that have shipped out and are then changed will be subject to shipping fees both ways and a 20% restocking fee.
By placing an order, you are agreeing to accept the Terms & Conditions of the Atlantic Return Policy.